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Nov 28 2016

Another Groundbreaking Innovation from Send Word Now

By Lisa Eifert

Today we announced our award of U.S. patent no. 9,485,643. The patent protects the revolutionary technology inherent in SWN Direct, our groundbreaking new mobile app for alert recipients.

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Nov 21 2016

Cyber Monday is Certain to Bring Communication Challenges for IT Departments

By Lorin Bristow

It's hard to believe Cyber Monday is only a week away. For many traditional and ecommerce retailers, Cyber Monday is the most significant online shopping day of the year. And it won’t stop there. Online shopping over the next few weeks will provide a significant boost to many companies’ bottom lines. Monitoring and communicating information about IT outages and failures associated with online retail shopping can be a daunting task. At any time of the year, IT professionals are under intense pressure to safeguard the security of their organization’s data and physical facilities, and to ensure information continues flowing in the event of a disruption.

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Nov 10 2016

A Cyber Attack May be Headed Your Way: Are You Ready?

By Lisa Eifert

On October 21, 2016, the U.S. was the victim of a massive, malicious and blindsiding assault—without a foreign machine gun, grenade launcher or tank so much as touching American soil. How is that possible? Because we’re not talking not about a physical attack, but about a cyber attack. And here’s the worst part: While this recent event might have been the largest of its kind to date, it’s not going to be the last.

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Nov 03 2016

Does Your Business Have a Product Recall Communication Plan in Place?

By Lisa Eifert

Product recalls can go one of two ways. In the first, worst-case scenario, a product is determined to be dangerous or defective; its manufacturer ignores or reacts sluggishly to the issue; people are unnecessarily put at risk; and consumer trust is irreparably damaged. In the best-case alternative, meanwhile, the manufacturer assumes responsibility; takes quick action; and minimizes harm to both consumers and its reputation alike.  What one thing can ensure that your company ends up in the latter category, not the former? A product recall communication plan.

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Oct 27 2016

Hurricane Matthew: What Went Wrong?

By Lisa Eifert

When Hurricane Matthew swept through the Southeastern United States earlier this month, it left behind extensive debris, thousands without power, and many people living in shelters. In North Carolina, Florida, Georgia and South Carolina, meanwhile, a total of 17 people lost their lives.

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Oct 20 2016

Black Friday 2016: What's in Store?

By Lisa Eifert

With Thanksgiving just a little over a month away, many are thinking about their travel plans, their dinner menus and their shopping strategies for the biggest shopping day of the year, Black Friday (November 26). They are considering the purchase of big ticket items, whether a new TV, laptop or smartphone, and they are looking for the best possible deals in stores and online.

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Oct 13 2016

Do You Know What's Headed Your Way This Winter?

By Lisa Eifert

It’s time to put those flip-flops away once and for all. Because whether you like it or not, winter’s coming, and it looks like it might be a doozy. Let’s take a closer look—with a little help from the experts—at what weather to expect in the weeks and months ahead.

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Oct 03 2016

Manhunts Go Digital: Community Policing Toward Enhanced Public Safety

By Lisa Eifert

When authorities zeroed in on suspect Ahmad Khan Rahami in connection with recent bombings in Manhattan and New Jersey, they called on a formidable new force in the manhunt. We’re not talking about a branch of law enforcement or a covert Special Forces agency. We’re talking about millions of civilians with the unprecedented potential to aid in Rahami’s capture thanks to receiving real-time smart phone alerts aimed at harnessing their collective vigilance. Let’s take a closer look at this breakthrough technology, along with highlighting how community policing is transforming public safety.

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Sep 28 2016

Why FEMA is Taking a Stand on Flooding and Why You Should, Too

By Lisa Eifert

Just how much of a threat is flooding? FEMA has proposed setting limits to federally funded construction projects in order to shore up flood-prone communities from the hazards of flooding. Let’s take a closer look at the situation and FEMA’s response, along with other ways organizations and individuals can protect themselves in a flood situation.

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Sep 21 2016

Is Your Organization Ready for a Pandemic?

By Lisa Eifert

Did you know that the H5N1 avian influenza is currently thought to be the greatest pandemic threat?1  The Zika virus has also spread to 70 countries, with over 2,517 reported cases in the U.S. 2  And every year seasonal flu viruses threatens people and organizations throughout the world. 

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