- of
Mar 13 2017

Challenges in Using SMS in an Emergency Situation

By Lisa Eifert

While you may not be able to imagine getting through the day without text messaging, this revolutionary technology—now approaching its 25th birthday—is still in its (relative) infancy. However, since the first text message was sent in 1992, SMS technology has quickly become part of how we function in the modern world. It’s also become part of how businesses communicate with their stakeholders during emergency situations. However, it may not be working as well as you think it is.

Keep Reading »
Mar 07 2017

An Outbreak Is Coming: Is Your Organization Ready?

By Lisa Eifert

While Michael Crichton’s bestselling book Outbreak might have been the stuff of fiction, it wasn’t so far off the mark, according to a recent NPR article. It's gist? While it may not be a monkey-borne outbreak of the Matoba variety, the risk of a pandemic is very much a reality due to a rise in infectious diseases around the world. Here’s a closer look at NPR’s findings, along with why it’s important for organizations to take a proactive approach to pandemic planning.

Keep Reading »
Feb 14 2017

2017 Cyber Incident & Breach Response Guide Highlights the Role of Communication

By Lisa Eifert

Cyber threats are a fact of life for today’s organizations. Is your organization really prepared to respond to the ever-increasing, always-changing lineup of potential cyber incidents and security breaches? Let’s review the Online Trust Alliance (OTA)’s recently released 2017 Cyber Incident & Breach Readiness Guide. The guide highlights the pivotal role communication plays in protecting organizations from cyber incident-related fallout.

Keep Reading »
Jan 30 2017

Three Ways Notification Technology Can Improve Law Firm Communications

By Lisa Eifert

For 21st century law firms, failure to implement the right communication strategies can detrimentally impact everything from staff morale to the solvency of a practice. In extreme cases, poor communication can even endanger the lives of the most vital part of any law firm: its employees. 

Keep Reading »
Jan 03 2017

Fighting the Flu: Five Questions (and Answers) for Dealing with an Outbreak in the Workplace

By Send Word Now

  The flu is also taking its toll on businesses as they deal with high rates of employee absenteeism. For some, particularly smaller ones, the situation could develop into a full-blown business interruption. And, with the flu season expected to continue through March, the risk is real and growing for most every organization, regardless of its size or geographic location.

Keep Reading »
Nov 10 2016

A Cyber Attack May be Headed Your Way: Are You Ready?

By Lisa Eifert

On October 21, 2016, the U.S. was the victim of a massive, malicious and blindsiding assault—without a foreign machine gun, grenade launcher or tank so much as touching American soil. How is that possible? Because we’re not talking not about a physical attack, but about a cyber attack. And here’s the worst part: While this recent event might have been the largest of its kind to date, it’s not going to be the last.

Keep Reading »
Sep 21 2016

Is Your Organization Ready for a Pandemic?

By Lisa Eifert

Did you know that the H5N1 avian influenza is currently thought to be the greatest pandemic threat?1  The Zika virus has also spread to 70 countries, with over 2,517 reported cases in the U.S. 2  And every year seasonal flu viruses threatens people and organizations throughout the world. 

Keep Reading »
Aug 17 2016

Three Top Tips for Increasing Organizational Cyber Security Awareness

By Lisa Eifert

Just how important is cyber security awareness in today’s digital age? An entire, month-long observation has been dedicated to shining the spotlight on this hot button issue. But raising awareness about cyber security can be easier said than done—especially when many people mistakenly assume the onus lies entirely with IT. As we approach October’s National Cyber Security Awareness Month (NCSAM), the following three tips can help you overcome the obstacles, increase awareness, and ultimately fortify both your cyber security strategies and your organization at large.

Keep Reading »
Aug 02 2016

Workplace Violence: Six Things Every Organization Should Consider

By Lisa Eifert

We’ve established that workplace violence is a very real issue facing society today. We’ve also covered the importance of forming a crisis management team while providing guidelines for establishing one within your organization. Next up in our “Workplace Violence” blog series? Highlighting a few critical steps involved in formulating an effective response to workplace violence incidences. Let’s count down six things all organizations should consider as part of their comprehensive emergency action plans.

Keep Reading »
Jul 11 2016

What All Organizations Need to Know about Active Shooter Events

By Lisa Eifert

Not only are active shootings equal opportunity threats to organizations and their constituents, but they’re also on the rise. The horrifying attack in Orlando earlier this month underscored the vital need for all organizations to amp up their own efforts to plan and prepare for active shooter scenarios in their own workplaces and communities. Let’s take a closer look at the active shooter phenomenon, along with what you can do to safeguard yourself, your employees and your organization. 

Keep Reading »