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Feb 21 2017

SWN Direct: A Revolutionary Mobile App for Recipients

By Lisa Eifert

“Innovation is creativity with a job to do.” That quote by innovation consultant, John Emmerling, rings true for us here at Send Word Now. Combining new ways of looking at the world with a passion for purpose has helped us fuel some industry “firsts” over the years. And now, thanks to the valuable feedback and interactions with so many of our customers, the legacy of innovation endures with our continuous development of SWN Direct.

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Feb 14 2017

2017 Cyber Incident & Breach Response Guide Highlights the Role of Communication

By Lisa Eifert

Cyber threats are a fact of life for today’s organizations. Is your organization really prepared to respond to the ever-increasing, always-changing lineup of potential cyber incidents and security breaches? Let’s review the Online Trust Alliance (OTA)’s recently released 2017 Cyber Incident & Breach Readiness Guide. The guide highlights the pivotal role communication plays in protecting organizations from cyber incident-related fallout.

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Feb 07 2017

DDoS: A Rising Threat in 2017

By Lisa Eifert

One of 2016’s most memorable tech moments? The October cyberattack that crippled much of the American internet and earned the dubious distinction of being the largest of its kind in history. Think your business can breathe easy with that particular incident behind you? Think again. According to a recent report from Deloitte, we can expect more of the same—and potentially worse—in 2017. Here’s what you need to know.

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Jan 30 2017

Three Ways Notification Technology Can Improve Law Firm Communications

By Lisa Eifert

For 21st century law firms, failure to implement the right communication strategies can detrimentally impact everything from staff morale to the solvency of a practice. In extreme cases, poor communication can even endanger the lives of the most vital part of any law firm: its employees. 

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Jan 16 2017

Five Tech Trends to Watch in 2017

By Lisa Eifert

It’s an understatement to say that the year ahead holds a great deal of uncertainty. But while we may not know exactly what’s coming, we do know that one sector is guaranteed to keep moving forward at a lightning-fast pace: Technology. Wondering what, specifically, we can expect to see in the year ahead? Here’s a closer look at five tech trends anticipated to take off in 2017.

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Jan 03 2017

Fighting the Flu: Five Questions (and Answers) for Dealing with an Outbreak in the Workplace

By Send Word Now

  The flu is also taking its toll on businesses as they deal with high rates of employee absenteeism. For some, particularly smaller ones, the situation could develop into a full-blown business interruption. And, with the flu season expected to continue through March, the risk is real and growing for most every organization, regardless of its size or geographic location.

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Jan 02 2017

Are Unscheduled Absences Hurting Your Organization?

By Lisa Eifert

Peak flu season is upon us, and will last all the way into March. During this time, millions of people will become sick—many of whom won’t be reporting to work for the two to three days it takes severe symptoms to subside. Does your organization have a plan in place to manage these staff outages? Let’s take a closer look at the issue, along with highlighting a key strategy for supporting business continuity during flu outbreaks and other unscheduled absences.

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Dec 20 2016

Be Prepared: Practice Regular Communication with Your Notification Provider

By Emily Williams

  During a crisis is the worst time to find out that there are flaws in the communications portion of your disaster recovery/business continuity plan.

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Dec 14 2016

Does Your Organization Have an Inclement Weather Plan?

By Lisa Eifert

Put yourself in your employee’s shoes for a moment. You wake up in the morning to snow that has been steadily falling for the past few hours. You check Facebook and see that your friends are complaining about icy roads and walkways. The Weather Channel says several more inches are anticipated throughout the day. You are supposed to report to work at eight, but have no idea whether or not the office is open. You have no messages on your phone, and your calls to the office go to voicemail. What do you do?

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Dec 09 2016

Becoming a Crisis Communications Champion

By Lorin Bristow

If you’re an American football fan, it’s an exciting time of the year. The college playoff field is shaping up, ultimately leading to the championship game in January. Professional football teams in the National Football League are beginning to eye the ultimate prize—a Super Bowl win. It’s the time of year where excellence is on clear display.

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