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Oct 20 2016

Black Friday 2016: What's in Store?

By Lisa Eifert

With Thanksgiving just a little over a month away, many are thinking about their travel plans, their dinner menus and their shopping strategies for the biggest shopping day of the year, Black Friday (November 26). They are considering the purchase of big ticket items, whether a new TV, laptop or smartphone, and they are looking for the best possible deals in stores and online.

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Dec 17 2014

Top Trends in Using Notification Services for Routine Communications

By Lorin Bristow

  No doubt, notification services are indispensable for communicating in critical situations. The ability to quickly create and send urgent messages to thousands of people across the globe through virtually any device is powerful stuff. Add to this the capability of receiving consolidated recipient feedback and real-time status reports, and you have an unparalleled tool for crisis response and incident management.

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Jul 30 2014

Blog Mini Series: One-click Connect for Emergency Communications

By Emily Williams

  When your company is in crisis, you are well aware that unfortunately, life didn’t come with an easy button. However, with Send Word Now’s revolutionary recipient mobile application, SWN Direct, our One-Click Connect feature is the next best thing to an easy button, giving you a one-touch connection to the information you need.

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Jul 23 2014

Blog Mini Series: Secure Transfer and Version Control of Critical Files

By Emily Williams

  A picture is worth a thousand words. And when it comes time to activate your emergency notification system, sometimes a picture, an emergency response map, or an important document containing sensitive information (such as a health record or a business continuity plan) is priceless.

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Jul 09 2014

Blog Mini Series: Overcoming Voice Limitations

By Emily Williams

  When we were children in elementary school, we all enjoyed playing the game “telephone.” One person would whisper a message into the ear of a classmate, who whispered that same message to the next classmate in line, and so on. It was always funny to hear the last person say the message out loud because it was hilariously different by the time it made it through the entire class.

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Jul 02 2014

Blog Mini Series: Overcoming the Limitations of Using SMS for Emergency Notification

By Linda Young

  While SMS or “texting” is a popular way to communicate (especially for the 18 to 24-year-old-crowd who, on average, sends and receives 4,000 text messages per month!), it may not the best way to share important, oftentimes critical information. This is especially true in the business environment, when operations or worse, employee safety, may be at risk.

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Jun 23 2014

Introducing SWN Direct: A Revolutionary New Mobile App for Recipients

By Lorin Bristow

  “Innovation is creativity with a job to do.” That quote by innovation consultant, John Emmerling, rings true for us here at Send Word Now. Combining new ways of looking at the world with a passion for purpose has helped us fuel a number of industry “firsts” over the years. And now, thanks to the valuable feedback and interactions with so many of our customers, the legacy of innovation continues with our exciting new release of SWN Direct.

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May 01 2014

Curious Minds: Asking the Right Notification Vendor Questions

By Linda Young

  Having been involved in the critical communications industry for a long time, I’ve witnessed a lot of change (to say the least). Pagers, for the most part, have been replaced by cell phones. Cell phones have become smartphones. SMS has not only been adopted, but embraced. And, the call trees associated with business continuity have long been automated by emergency notification technology.

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Nov 25 2013

The "Break the Glass" Debate

By Linda Young

  Typically, you’re comparing notification providers or have implemented an on-demand alerting service for a reason–emergencies. Fortunately, though, events like hurricanes, blackouts and cyber attacks are not everyday occurrences. They are exceptional situations that prompt you to “break the glass” to set in motion your organization’s crisis communications plan. 

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